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Reviews

Susan is professional, responsive and honest. Those are the three most important traits for a broker to have.
To me, the three most important traits in a real estate broker are professionalism, responsiveness, and honesty. In my opinion, these are Susan’s three best qualities. She is far and away the best agent I’ve ever met in terms of these attributes, and she’s a real pleasure to work with. I’d recommend her without hesitation. She’s incredibly knowledgeable about the Chelsea area and the buildings within the neighborhood.
Henry G.
Extremely pleasant, comfortable and successful experience.
My experience working with Susan was extremely pleasant and comfortable. Susan took the time to understand what I was looking for in an apartment and helped me find just the right one. Susan was thoughtful, patient, extremely professional and always responsive. She was able to facilitate and expedite the process so that both the seller and I were very pleased with the timetable. I believe that Susan is a strong negotiator who worked diligently to ensure that both parties moved smoothly towards an agreement and ultimately a contract. I can say for certain that I will turn to Susan again when I am in need of a real estate agent and I highly recommend her to all.
Mary G.
The "Queen of London Terrace," has orchestrated two purchases and a sale for me over the last eight years. Given that back in 2013 I was undertaking my first property purchase in the USA and knew nothing about Co-Ops, I needed extra special handling. Susan was patience incarnate. She's incredibly loyal and thoughtful and always maintains great communication. A thoroughly decent person, Susan's exactly who you need on your side in the crazy world of NYC property.
Sara K
Susan Singer was our real estate broker during the recent sale of our co-op in New York. Her work was exemplary. She got the sale and the closing done rapidly. She also quickly and efficiently surmounted the many obstacles that occurred during the period between the signing of the sales contract and the closing. All this was done while we were located outside of New York City. I highly recommend her and would use her again should the opportunity present itself.
Robert S
Susan is always a step ahead. Very pro-active.
I’ve bought and sold with Susan now, and I’ve never been as comfortable with another agent as I am with her. She’s very pro-active, is always a step ahead, but she keeps me well-informed with the whole process, so there are never any surprises. I highly recommend her. In selling my apartment, I think Susan priced the property perfectly, and her negotiating skills were remarkable. On the buying end, she took care of me while still representing her seller, and I really have the utmost respect for her because of that. Whether purchasing or selling, working with Susan is a wonderful experience.
Chris J.
I recommend her strongly. Susan is an advisor, an advocate, someone you can trust. I've had the most extraordinary circumstances that she has helped me navigate. She's committed to the long term relationship and is relentless in the pursuit of solutions that work(ed) for me. I would never venture into a real estate endeavor without her.
Morgan Shorey
Susan is very professional, highly detail oriented and very easy to work with. She is a straight shooter and extremely honest with her clients, wanting the best for them. I can highly recommend her to anyone seeking a truly professional Realtor.
Anuurag B.
Susan’s guidance, support and responsiveness made all the difference.
For a number of years we thought about living in New York City but quite frankly, the entire process overwhelmed us. This past May, we met Susan and the journey towards owning an apartment began. Susan’s help, guidance and support in our quest to become NYC apartment owners were immeasurable. She was by our side, step-by-step, providing valuable information about the market, community, co-op living, etc.
Michelle S.
Susan is very professional and has tremendous experience in the Manhattan real estate market. Her expertise was a huge asset in our sale since I was handling the sale of a very unique older penthouse from long distance. Without my need to fly to New York, she handled staging,marketing and showings. Highly recommended
Hal Shapiro
Susan provides the utmost level of service to her customers. When I sought to rent out my apartment, Susan took a commanding lead on the process, organizing the marketing, board approval process, document drafting, and numerous other details that I didn’t have to worry about. She has a keen sense of the market – my apartment was in contract the day after it was listed – and a confidence that I found reassuring throughout the process. Susan’s experience and knowledge at London Terrace are unparalleled. There is no doubt that I work with Susan again.
Marc S.
Susan was our broker for the sale of our co-op in New York. Our sale was a breeze thanks to Susan. When we sat down with her the first time, she came prepared with comps, and after viewing the apartment, she set the initial price that was just right. She was able to find buyers who truly loved our apartment, and we sold the apartment very quickly with no drama. Great communication and really accommodating. Having said that, what sets her truly apart from other brokers is her decades of experience imo (e.g. setting the right price, understanding the market and target audience). Highly recommended.
Y Nam
Susan didn’t just find me an apartment, she found me my home. Buying and selling in this city can be frustrating and, let’s face it, plain awful. But Susan was always there with her sage advice, reassuring words, and to tell me to “breathe.” Her support was needed and much appreciated. And in the end, I didn’t just find a home, I gained a friend.
Vicki Jacobson

HOW NELL DIAMOND TURNED A FLEA MARKET FABRIC SWATCH INTO NEW YORK’S MOST INSTAGRAMMABLE STORE

Bedshot

Nell Diamond just wants you to be happy. So much so that that was the starting concept for the brick-and-mortar debut of her bedding brand, Hill House Home, whose kicky blue-and-white-patterned walls you’ve likely seen scattered throughout your Instagram feed in the days since it opened last week. That, and one very lucky flea market find.

“We built this company on the thought that there shouldn’t be any negative energy in your home; it should make you happy,” Diamond says. “There’s no one correct way to decorate your home, so we had an organic way of figuring out how this would look for us, and that’s what we want our customers to do. Start with something that inspires you and connect that thread to the end. Don’t listen to what other people tell you is correct—go with that makes you happy.”

For Diamond, the starting point came via her close friend and longtime collaborator, designer Martin Brûlé, who chanced upon a scrap of 19th-century fabric while shopping in Paris.

Wedding

“I’m always looking in weird places for unexpected things, and this was in Paris at a fabric market just outside of Montmartre,” the designer recalls. “I go often and am always looking for fabrics; there are some great things mixed in with, you know, neon spandex or whatnot.” This time, the great thing was a blue-and-white print featuring palm trees and birds—both recurring motifs in Hill House Home designs. He immediately sent a photo to Diamond.

“We spend so much time together as friends and collaborating I feel like we have our own language in terms of design,” Diamond laughs. As expected, she was smitten as instantly as Brûlé had been. After having the fabric reprinted by one of Brûlé’s contacts in France, the duo set about swathing nearly the entire surface area of a Bleecker Street boutique in the pattern.

“One thing that was very fun about working on the store is that very rarely are clients willing to go all the way, and one of the best things about working with Nell is she’s willing to go all the way,” says Brûlé. “And that was a blast to do.”

Decoration

Walls, ceiling, and custom valances bear the beloved print, as do a bed skirt and an ironing board that Brûlé hand-sewed (“Martin has a talent for using color and pattern without making it feel busy,” Diamond gushes). Against this lush backdrop, punctuated with modern art and high-gloss furnishings from the Lacquer Company, Hill House’s crisp sheets take center stage while still feeling contextual—and, somehow, relaxed.

“I spend so much time thinking about how I can make bedrooms sanctuaries, so it might seem weird to have such an intense fabric, but the repeat is so specific that it’s almost meditative,” says Diamond. “It’s transformative.”

That’s not to say it’s to everyone’s liking—and Diamond welcomes such an idea. “It’s incredibly empowering to figure out what you like and don’t like, and to realize there’s no right and wrong,” Diamond says. “Even if what you take away from this is that it’s not your style, you’re leaving more informed.”

Not only does the shop represent Diamond and Brûlé’s sanctuary, it serves, through its design, as an aesthetic representation of Hill House Home’s foundational principles.

Wedding

Diamond has been outspoken from the launch of her brand that its concept is a balance of “high-quality old-world materials paired with Amazon-style efficiency.”

“Our speed, our monogram visualizer, our checkout process, is the Amazon style,” she explains. “In the store, that’s mirrored in the modern art and the lacquer furniture. That’s 2017. The Old World is our manufacturers, who have been creating bedding for centuries—and that’s represented here by the print. So we brought that Old World plus modern efficiency to play in the design.”

All told, it’s a showstopping jewel box of creativity that stands out even in today’s era of Instagrammable, experiential shopping destinations. And though Diamond’s unapologetically confident style might seem all fun and personality, she has the business savvy to match up to it. “It’s a new age of retail,” she says. “If you’re a brand in 2017 and want a brick-and-mortar space, it needs to be more than just an online shop in person. I want to reward people for coming into our store by giving them an experience they can’t achieve online. I want to give them the gift of inspiration.”

Hill House Home is open now at 395 Bleecker Street. hillhousehome.com

This content was originally posted on architecturaldigest.com